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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All METROTEST products

The group "New Technologies" offers for review the products of the plant METROTEST: testing machines, modular laboratories, hardness testers, copra, testing presses, styloscopes, climate chambers, grinding and polishing machines, laboratory furniture, metallographic microscopes
  • Testing machines METROTEST
    Testing machines
    RGM, SEM, MPD, ISS, UMP, etc.
  • Test presses METROTEST
    Test presses
    PI series, etc.
  • Special machines METROTEST
    Special machines
    VE, VM, MIT, MPS, MK, MPC, etc.
  • Hardness testers METROTEST
    Hardness testers
    ITB, ITR, TPB, TPR, TPSH, etc.
  • Copra METROTEST
    Copra
    KM, KV, KMM, IKM-450-A, etc.
  • Styloscopes METROTEST
    Styloscopes
    SLP, SL-13U, SL-15, etc.
  • Climate chambers METROTEST
    Climate chambers
    KTH, KIO, KIU, KTV, KTZ, KTCH, etc.
  • Extensometers METROTEST
    Extensometers
    UID, UID-PB, M-VIEW, etc.
  • Grinding and polishing machines METROTEST
    Grinding and polishing machines
    MSHP, MP, etc.
  • Temperature testing systems METROTEST
    Temperature testing systems
    STI, PV, PVV, etc.
  • Metallographic microscopes METROTEST
    Metallographic microscopes
    MMI, MMR, MMP, etc.
  • Modular laboratories for testing METROTEST
    Modular laboratories for testing
    LMM-25, etc.
  • Laboratory furniture METROTEST
    Laboratory furniture
    SKZ-1, 2, 3-A, 4, etc.

NEW TECHNOLOGIES GROUP

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